Attention! We currently have a 5 business day turnaround time for Calibration and Repair.
You may request a return authorization using a credit card by calling 1-847-367-4671. We are not currently able to accept credit card information via our online form.
Do not include any accessories (ex. test leads, probes) with your product when sending your instrument in to us. Ikonix is not responsible for any lost accessories.
Save your instrument settings before sending in your tester. Ikonix can not guarantee instruments will be returned with their programmed settings.
We're committed to responsible manufacturing processes and environmental sustainability. We've removed all foam packaging in our service boxes, our new packaging is now made from 100% paper recyclable materials.