Website Privacy Policy

IKONIX USA
28105 N. Keith Drive
Lake Forest, IL 60045
+1-847-367-4671

The last policy update was posted on May 24, 2018.

This document governs the privacy policy of our website www.ikonixusa.com, as well as the websites of our divisions:

IKU-3Divisions

What Information Do We Collect?

Information You Provide to Us:
When you use one of our websites we may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Request a Quote” (or similar) online form or if you register for an Associated Research Webinar. If you contact us through the Websites, we will keep a record of our communications.

Information We Automatically Collect:
Our website uses Google Analytics to collect information about the use of our websites. Google Analytics collects information such as how often users visit our site, what pages they visit, and other sites they used prior to coming to our site. We use the information from Google Analytics to improve our site and to measure the performance of certain marketing initiatives. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use. http://www.google.com/analytics/terms/us.html

You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. https://tools.google.com/dlpage/gaoptout

Our websites also use the AdRoll and Adwords display advertising network to collect visitor data on our site, we then serve targeted display ads to you on other sites. Our partners use technologies such as cookies and web beacons to collect this data.

For more information please visit the privacy policy of AdRoll and Adwords:

You can opt out of network advertising by visiting this link: http://optout.networkadvertising.org

How Do We Use This Information?

We use the information we receive from you as follows:

  • Improve your overall web experience to provide you with the appropriate marketing message and product information.
  • For purposes made clear to you at the time you submit your information – for example to fulfill your request for a quote, provide you with other information you may have requested about our products, or to provide access to one of our webinar’s or whitepapers.
  • Help support your Electrical Safety Testing efforts after your purchase.
  • Analyze your interactions with us so we may provide you with relevant up to date content.

We may also use this information to communicate with you via email or other means, regarding products, services, offers, promotions or other events we think may be of interest to you. However, you can opt-out of such communications at any time. You can manage your email subscription preferences by visiting our Preference Center.

How Do We Share and Disclose Information to Third Parties?

We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following circumstances:

We may share your information with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analytic companies (e.g., Google Analytics), product feedback or help desk software providers (e.g., Freshservices), CRM service providers (e.g., SageCRM), targeted advertising (e.g., Adroll) our marketing automation platform (e.g., Marketo), and others.

Cookies and Other Tracking Technologies

Our website uses cookies. A cookie is a small piece of data (text file) that is commonly stored on your device when you browse and use websites or online services. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer; however, it may contain other information as well.

We may use cookies for:

  • Assisting you in navigation
  • Assisting in registration, login, and your ability to provide feedback
  • Analyzing your use of our products, services, or applications
  • Assisting with our promotional and marketing efforts (including behavioral advertising)

Most web browsers can be set to disable cookies. However, if you disable cookies, you may not be able to access certain features on our website.

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You can accept or reject cookies through our Privacy Preference Centre, accessible by clicking the “cookie settings” button. You can also do so by adjusting your web browser controls.

Marketing Communications

You can opt-out of receiving certain promotional or marketing communications from us at any time, by using visiting our subscription center found in the unsubscribe link in the emails communications we send. You may also visit the subscription preference center directly here: Subscription Preference Center.

We will send operation emails from time to time such as service related emails.

Your Data and Your Rights

If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), you can fill out this Web Form directly.

Our Privacy team will examine your request and respond to you as quickly as possible!

Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual, and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected any personal information from a child under the age of 13, we will delete that information as soon as possible. If you believe that a child under the age of 13 has provide us with personal information, please contact us (contact information at top of this page).

Changes to Our Privacy Policy

Our Privacy Policy may change from time to time. We will alert you to any changes being made by posting on our Websites and/or by sending you an email (if you have register your e-mail details with us). To view when this Privacy Policy was last update please refer to the top of this page. You are responsible for intermittently reviewing this Privacy Policy.

Questions About Our Policy?

If you have any questions or concerns about our privacy policies, please contact us using our contact information found at the top of this policy or on our website.