Go Above and Beyond for Our Customers – We impress our customers with the highest quality products and services. We respect our customers’ needs and factor them into every business decision we make. We empathize with our customers and design products, resources, and processes with their experiences in mind.
Think Globally – We seek out the opportunities and address the risks posed by a global economy. We provide all of our customers across the globe with the same level of service and responsiveness.
Lead by Example – We act as a responsible and ethical stakeholder in the community. We demonstrate our integrity by implementing policies and procedures that are honest and transparent.
Develop Honest Relationships – We build long-term relationships with our customers, business partners and coworkers through honest and open communication. We treat each other with integrity and respect.
Build a Supportive Team – We create a positive, supportive environment through cooperation and collaboration. We recognize each other’s efforts and admit when we are wrong. We innovate by taking risks and “fail well” so that we may learn from our mistakes.
Strive to Improve – We encourage creative thinking and problem-solving from employees at all levels. We do not settle for old solutions to new problems. We continually improve by embracing change and questioning “the way it’s always been done” as the “right way.”
Nurture Growth and Development – We provide opportunities for personal and professional growth by teaching, training and learning from each other. We encourage our coworkers to achieve their goals and help them to be successful.
Encourage a Healthy Lifestyle – We live healthy and balanced lifestyles by treating our work lives and personal lives with equal respect. We provide resources for employees to improve their health and wellness and reward them for their efforts. We respect each other’s individuality and remember to have fun at work.