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How We Do Business

Go Above and Beyond for Our Customers – We impress our customers with the highest quality products and services. We respect our customers’ needs and factor them into every business decision we make. We empathize with our customers and design products, resources, and processes with their experiences in mind.

Think Globally – We seek out the opportunities and address the risks posed by a global economy. We provide all of our customers across the globe with the same level of service and responsiveness.

Lead by Example – We act as a responsible and ethical stakeholder in the community. We demonstrate our integrity by implementing policies and procedures that are honest and transparent.

Develop Honest Relationships – We build long-term relationships with our customers, business partners and coworkers through honest and open communication. We treat each other with integrity and respect.

Build a Supportive Team – We create a positive, supportive environment through cooperation and collaboration. We recognize each other’s efforts and admit when we are wrong. We innovate by taking risks and “fail well” so that we may learn from our mistakes.

Strive to Improve – We encourage creative thinking and problem-solving from employees at all levels. We do not settle for old solutions to new problems. We continually improve by embracing change and questioning “the way it’s always been done” as the “right way.”

Nurture Growth and Development – We provide opportunities for personal and professional growth by teaching, training and learning from each other. We encourage our coworkers to achieve their goals and help them to be successful.

Encourage a Healthy Lifestyle – We live healthy and balanced lifestyles by treating our work lives and personal lives with equal respect. We provide resources for employees to improve their health and wellness and reward them for their efforts. We respect each other’s individuality and remember to have fun at work.

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Our Leadership Team

JoeG

President

I joined Ikonix USA in July of 1977 as a service technician. Throughout my career I have held various positions in service, customer support, sales and marketing. In 1985 I was promoted to Director of Sales for Ikonix USA. I was then promoted to Vice President in 1995 and in 2013 appointed as President of Ikonix USA. I have traveled globally to conduct seminars in electrical safety testing and to establish several long-term business partnerships. I earned my Associates Degree in Electronics from Triton College in River Grove, Illinois. I also completed The Kellogg Management Institute program of J.L. Kellogg Graduate School of Management at Northwestern University.

Since grade school I’ve had an intense interest in technology. I often got in trouble with my family for taking apart various home appliances and entertainment systems to understand how they worked. My other love was automotive technology, which for a brief time I considered as a career. With encouragement from my father I decided to pursue an education in electronics and kept my automotive interest as a hobby.

JoeG

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AdamB

Vice President

As the Vice President of Ikonix, I am responsible for ongoing business development, change management and overall corporate strategy. My work involves close interaction with the Engineering, Operations and Product Managers to ensure their departments are aligned with company goals and objectives. I also act as Marketing Manager, developing and implementing the marketing strategy for our brands. I graduated with a B.S. Degree in Electrical Engineering from Bucknell University and later received my MBA from Georgetown University’s McDonough School of Business. I’ve been with Ikonix since 2005 and have worked as both an Applications Engineer and Marketing Manager. Prior to joining Ikonix I worked for three years as a staff engineer for Pacific Power Source.Outside of work I am an avid guitar player and aspiring rock star.

AdamB
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EricSnow

Operations Manager

I am a graduate of DePaul University Chicago with a focus in Business Management and a passion for working with people. I am a problem-solver and love taking on challenges that drive me to expand my knowledge and comfort level. I joined Ikonix USA  in October 2014 as Operations Manager. I oversee the operations group, technical services group, and inventory & purchasing, order processing, and shipping/receiving. Outside of work, my hobbies include cars (specifically German), boating, water skiing, wave running, anything motorized and spending time with family. My favorite spot is on Lake Delavan enjoying the sun and water.

EricSnow
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Roger

Engineering Manager

Ikonix USA was my first big job after graduating from college in 1988 with a B.S.E.E.T. Degree from Southern Illinois University in Electrical Engineering. My role as Engineering Manager involves control of all our research and development projects. I hold several patents for some of the company’s latest technologies. During my time with Ikonix I’ve held various technical positions including project manager and design engineer. Today, I focus on engineering support for production as well as the commercialization of product development.

Roger

NickP

Product Manager

I graduated from the University of Wisconsin – Madison in 2006 with a degree in Electrical Engineering. I began working at Ikonix USA in 2007. Working as an Applications Engineer for 5 years, I was promoted to Market Development Engineer and then Technical Projects Leader where I was responsible for a team of 3 Applications Engineers. In 2016 I was promoted to Product Manager. My responsibilities include running the Applications team, new product development and taking a product idea from conception to product launch.

NickP

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Pete

U.S. Sales Manager (AR)

I grew up in the Chicagoland area and went to Northern Illinois University in DeKalb, IL. I joined Ikonix USA in 1995. Over the years I’ve held various titles in the sales department and possess an extensive product knowledge. I currently manage the domestic sales team for the Associated Research brand. I’m married with two kids, John and Juliana, and enjoy cycling and spending time with my family.

Pete
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AdamM

International Sales Manager

As a graduate of Northern Illinois University (DeKalb, IL), I joined Ikonix USA in 1996. I have been the International Sales Manager since 2000. I’m an avid cyclist, who you might see riding with other employees at lunch. I spent a year studying at Vienna University of Economics & Business and the University of Vienna, both in Vienna, Austria. I am fluent in German and I have traveled to over 47 countries, spread over 6 continents.

AdamM
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Shannon

U.S. Sales Manager (APT & SCI)

I graduated from Mac-Murray College in 1997 with a B.S. Degree in Marketing, and joined the Ikonix team in January 1999. I manage the domestic sales activities for Associated Power Technologies and work remotely from California. My interests include scuba diving, camping, hiking, and traveling.

Shannon

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JasonSchaffer

IT Manager

I joined the Ikonix team in 2016 and currently serve as the IT Manager. I am responsible for IT Operations and leading our support and database team. I work closely with our management team to provide strategic guidance and solutions for our business initiatives. I attended DeVry University focusing on Network Communications and Computer Science. From a young age I became involved with technology, building my first computer when I was 10 years old. With the guidance and direction of family and mentors, I turned my passion into a career. Outside of work I continue using the skills I have been given by serving as the IT Director for Immanuel Church of Gurnee and supporting friends and family with their technological challenges.

JasonSchaffer

EveGramer

Accounting Manager

I joined Ikonix USA in 1991 as a Buyer of electronic components. My career at Ikonix has since evolved. I’ve worked in production, inventory, shipping, receiving, customer support, sales, accounting, and HR. I am a member and volunteer for As Good as Gold, Golden Retriever Rescue of Northern Illinois. Although I’ve succeeded at many tasks here at Ikonix, I’ve failed at fostering dogs as I’ve now welcomed three wonderful Goldens in to my home. When I’m not working or taking care of my husband and Goldens; I enjoy gardening, cooking, traveling and the outdoors.

EveGramer

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Dwayne

Operations Advisor

I started working part time for Ikonix USA on March 4, 1969 while attending DeVry in Chicago studying electronics. My first job was with the Associated Research brand where I worked in the Polygraph Department building sub-assemblies for the lie detectors. I graduated from DeVry in December of 1969 and started full time in January of 1970 in our QA department testing completed instruments. I have managed the Quality Assurance Department two separate times; I have been Manager of the Customer Service Department three separate times. Manager of Production two separate times, Project Engineer and Manufacturing Engineer, Power Market Manager, Technical Services Manager, Operations Manager, and my current position of Operations Advisor, where I manage the Service Department and provide technical support to the Sales Group and Applications Engineering Group. I have conducted training seminars throughout the US, Canada, Mexico, and Europe and have had about 15 articles published on Electrical Safety Testing. I am an active member of the IEEE Product Safety Testing Society. I enjoy doing balloon art, and working with my wife being Mr. & Mrs. Santa Claus for the holidays.

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Natalya

Human Resources Leader

I’m a graduate from Keller Graduate School of Management with my Masters in Human Resource Management. I manage the Human Resources department at Ikonix USA where I oversee all aspects of Human Resources practices and processes. While promoting our Core Values, I ensure the proper implementation of company strategy and objectives through job design, recruitment, talent/performance management, training and development. I am fluent in Russian as I was born in Belarus and came to the United States at age three. I love to spend time with my Daughter Nora and my Husband Nick. Travel and retail therapy are also my favorite activities.

Natalya

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Lacy

Accounting Administration Leader

I’ve been with the company for 14 years and I’m the team leader for the Accounting Department. I enjoy working out and watching the Packers beat the Bears.

Lacy

JimK

Communications Leader

I’ve been with Ikonix USA since 2000. I graduated with a B.S. in English from the University of Wisconsin – River Falls. As the Communications Leader I manage the company’s marketing insights & analytics. Outside of the office I double as a Football and Track Coach at Kenosha St. Joseph Catholic Academy. I am also an avid runner and enjoy spending time with my family.

JimK

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SyedAbidi

Applications Leader

As the Applications Leader at Ikonix USA, I have been a respected team member since 2012. My responsibilities include managing the Applications Team as well as providing training, applications support, and consultation services for our valued customers. In my tenure with Ikonix USA, I have worked with a wide range of customers. I enjoy identifying and understanding our customer’s unique test requirements and the challenge involved in finding the right solutions for their test applications. My field experience and industry knowledge allows me to contribute to new product development and assist the Marketing Team in creating educational materials for our customers. As a member of the IEC60601 technical committee, I appreciate gaining a deeper understanding of Medical Equipment standards. My hobbies include cooking, travel, sports, music and studying nature.

SyedAbidi

MikeBerzins

Customer Experience Leader

As Ikonix USA’s Customer Experience Leader, my passion revolves around providing exceptional experiences to our customers with each and every interaction. My 10 years of outside sales experience has led to a fundamental understanding of the unique needs of our customer base. My current focus involves improving the end-to-end customer journey, voice of customer initiatives, increasing brand loyalty, and working with our customer care team to deliver outstanding service. Outside of work, my passions include strength training, cooking, craft coffee, and travel.

MikeBerzins

Allison Oba

Creative Leader

As the Creative Leader at Ikonix USA, I have been a valued team member since 2014. During my tenure, I have enjoyed creating content that enables our customers to work more efficiently and safely within the Electrical Safety Compliance field. I am a Loyola University Chicago graduate with a BA in Leadership and Management. My hobbies include traveling, meditation, jogging, and spending time with my beloved kitty cats Skyler and Celeste.

Allison Oba

Our Core Values

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We donate a portion of our profits to raising awareness about the dangers of electricity.

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Green Initiative

As a leader in the electrical safety testing industry for 80 years, we are committed to responsible manufacturing processes and environmental sustainability. Our Green Initiative program is led by decision makers from all departments who are tasked with making day-to-day operations as green as possible.